General Terms & Conditions of the Australian College of Midwives
This statement outlines the Terms & Conditions under which the Australian College of Midwives Ltd (ACM) operates this website. This Terms and Conditions also apply to ACM's membership, and other dealings, regardless whether they are conducted in this website.
ACM may amend these terms and conditions at any time.
Terms and conditions for the supply of goods and services (including conferences and educational events)
Warranty against defects
ACM’s goods come with guarantees that cannot be excluded under the Australian Consumer Law. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Cancellations of goods or service by ACM
ACM reserves the right to cancel or reschedule provision of goods and services due to extenuating circumstances beyond ACMs control. Wherever possible, ACM will endeavour to give appropriate and timely notification to individuals and advise alternate options available. In this instance a full refund may be offered.
ACM is committed to providing quality goods and services, and to abide by an individual's rights. Any request for a refund of payment for services or goods provided by ACM must be made in writing (by letter, email or fax) with supporting documentation where required. Where an individual requests a refund for goods and services immediately prior to delivery or provision of a ticketed event, a refund may be refused.
Instances where a refund to an individual is reasonable include:
- identified overpayments for goods and services;
- an error has been made by ACM;
- goods and services do not match what was shown at the time of purchase;
- goods and services do not deliver what they are supposed to deliver; or exceptional circumstances supported by documentation.
- event registration cancellation when the request to cancel is received more than 28 days prior to the event date.
Instances where ACM will not provide a refund to an individual include:
- where an individual changes their mind;
- where an individual decides later they can’t afford the goods and services;
- where an individual finds alternative goods and services at a more competitive price;
- where goods have been used or altered; or
- incorrect choice of goods and services by the individual.
- where an individual is no longer able to attend a ticketed event and does not provide notice as per the Event Registration Cancellation Policy outlined below.
Event Registration Cancellation Policy
We understand that circumstances can change, however ACM has contractual commitments with venues for in person events and as such requires adequate written notice for any cancellations. Please contact [email protected] regarding any event cancellations. The effective date is the date of dispatch. From 1 January 2024, the following will apply to requests for cancellations/refunds:
|Cancellation more than 28 days prior to event date
|Full refund provided (minus an administration fee of $75.00)
|Cancellation less than 28 days, but more than 14 days prior to event date
|Credit applied to profile for use against future ACM purchases (events/education/membership/merchandise) (minus an administration fee of $75.00)
|Cancellation 14 days or less prior to event date
|No credit or refund provided
If, after booking for a National or State Conference, you are unable to attend, please advise in writing to [email protected]. Registrants or institutions that funded the event registration are welcome to nominate someone to attend in their place. If the substitute attendee is of a different membership category or is a non-member, an additional fee will be charged to reflect the correct registration cost. Please advise of substitutions as soon as possible via email so the correct name badge can be arranged for registration. Event registrations cannot be shared.
Terms and conditions of membership
Membership is in accordance with the ACM Constitution which contains that “All Members must support the objects of the College”.
The completion of a membership application, including online application, acts as confirmation that a member accepts and commits to paying the membership fees as advertised on our website for the following 12 months. This does not change based on how a member elects to pay his or her membership (i.e. via credit card, direct debt, in one lump sum, or in instalments).
Unless a member advises ACM that they do not wish to renew in writing, within 31 days, their membership and contractual commitments renew automatically for a period of 12 months on the anniversary of their membership. This applies to all membership types and membership payment schedules.
All memberships are for a minimum of 12 months and are not transferrable or refundable.
The multi-year membership offer is subject to the same terms and conditions as all other membership types. This offer is non-refundable, nor will the membership term be extended or reduced, with any portion of the fees refunded to the member should their circumstances change.
If electing to pay the multi-year membership in 3 instalments, the member is accepting and committing to paying all invoices prior to June 30 of that year.
Student membership shall be upgraded to a Graduate membership upon the completion of their studies.
Graduate membership duration is limited to 12 months and will be upgraded to full membership on the annual anniversary date of the subscription.
By completing a membership application form, a member accepts these conditions of use, as amended from time-to-time, and agrees to be bound by them.
Membership fees are determined by ACM. ACM reserves the right to increase membership fees at any time. Up-to-date fees are available on the ACM website.
Direct debits and recurring payments
Direct debits and recurring payments are processed through merchant facility provider on the membership renewal date each month. If a payment day is a public holiday or weekend, the membership payment will be processed on the next business day.
Recurring payments include additional administration and merchant fees.
Early cancellation of the direct debit authorisation prior to all agreed payments being made will require full payment of outstanding fees to be paid immediately, or the membership payments transferred to credit card payment.
If a payment is dishonoured due to insufficient funds the payment will be tried again within 14 days from the initial payment request. If a payment is dishonoured due to insufficient funds a second time, or incorrect details, a letter or email advising of the dishonour will be forwarded to the member who will be required to contact ACM to arrange for payment to be made. ACM may charge a fee for each payment dishonoured by your financial institution.
ACM membership will be considered lapsed if fees are not paid on the due date, at which point access to the ACM website and any member benefits will cease.
The resignation of a Member is deemed to take effect 31 days from the date of receipt of the written notice of resignation, or such later date as is provided on the notice, provided membership has been effective for 12 months.
Where the membership period requirement of one year has not been met, the resignation of a member is to take effect no earlier than 365 days from the membership subscription date and the Member will be charged the remaining amount of the membership fee payable to the ACM for that period where applicable provided that a change of category of membership shall for the purpose of this subclause be treated as a continuing single membership.
Conditions of use of website
In using this website, individuals acknowledge that they have read and understood these conditions, agree to comply with these conditions, and warrant that their use of this website fully complies with these conditions. These conditions apply to the use of all parts of the ACM website.
Access to this website may rarely be interrupted by server outage or technological problems. While ACM will make reasonable efforts to ensure continuous online availability, ACM does not accept responsibility for any inconvenience or consequences arising from inability to access any part of the website.
ACM reserves the right to make any changes to any part of the website and to discontinue any page or feature without notice.
Individuals must not collect or use any email addresses featured on the website for any purpose other than that for which they are provided. Individuals are not permitted to use these email addresses for marketing or inclusion on a database.
Individuals agree that material, opinions and views contributed to the website reflect the views and opinions of individual contributors or third parties and are not ACM’s views.
While ACM endeavours to ensure that the website is accurate and up to date, no responsibility is accepted for errors or omissions and ACM recommends that individuals exercise their own skill, judgement and care with respect to its use. This statement does not apply to representations by ACM in the course of supplying goods of services.
Links from the website to external websites are provided for convenience only and do not constitute endorsement by ACM of any material found at those sites. ACM does not take any responsibility for the operations of links to external websites or for the content, accuracy or legality of material on any external websites.
Use of the website is governed by the laws of the Australian Capital Territory and users submit to the exclusive jurisdiction of the courts of that Territory.
This disclaimer is a legal statement which asserts that ACM is not responsible for any mishap to which a individuals is exposed from applying whatever object or information provided by ACM.
Before relying on ACM material in any important matter, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances.
In some cases ACM material may incorporate or summarise views, guidelines or recommendations of third parties. Such material is assembled in good faith, but does not necessarily reflect the considered views of ACM, or indicate a commitment to a particular course of action.
Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organisation, goods or service.
IP protection & copyright
This website and all information and graphics available on the website are protected by copyright. Trademarks, whether registered or unregistered, logos and brand names must not be used or modified in any way without obtaining the prior written consent of ACM.
Stored credit cards and direct debit accounts
Stored credit card details and/or direct debit account details provided through the website are stored with Ezidebit, not ACM. Ezidebit is an Australian company providing online payment solutions for businesses and organisations.
Storing of credit card details and/or bank account details on the website must be used for membership direct debits or recurring payments. This storing option can also be used for ease of making purchases on the website.
ACM embraces open communication and encourages feedback from individuals to assist with meeting their needs and concerns and to improve ACM’s services. Please direct any queries to:
Post PO Box 965, Civic Square ACT 2608
or email ACM.